The Answer was founded by Customer Service Specialists with over 30 combined years of call center management experience. Created as a way to bring the best possible customer service to all small businesses at a fraction of the cost of hiring full time receptionists, The Answer ensures that you will never again have to worry about maintaining a professional first impression, covering sick days, or returning voice mails in a timely manner.
OUR MISSION IS TO MAINTAIN A FUN, CREATIVE AND REWARDING PLACE TO WORK WHICH INSPIRES A PASSION FOR PROVIDING REMARKABLE SERVICE.
We accomplish our mission through our core values:
We expect more of ourselves than you expect from us. That’s what makes us great.
Your customers are our customers. We treat them as if they were our own.
We strive to surprise and delight. It’s the little things our clients don’t expect that makes our service special.
Our value of generosity stems from an abundance mentality. We have more than enough of everything we need. We give because we can and because its the right thing to do.
One of the things that makes us different at The Answer is that we value fun. We don’t take ourselves too seriously
Sam W. CEO
“After three straight months of having to hire two different receptionists, only to have them both quit unexpectedly, I decided to give The Answer a try. I’m so glad I did. I only wish I’d have called them sooner.”
Sarah S. Owner
“Not having to worry about if I have coverage on the front desk everyday is a awesome! I don’t worry about peak times, or whether we have enough people answering calls. I love The Answer!”